In Doctors' office

  1. the No. 1 patient complaint about doctors is - you got it - waiting room delays. (source - Reader Digest, April 2007, p184)
  2. according to Robert Sutton, a professor of management science and engineering at Stanford Engineering School, among all occupations, medical doctors are most horrible bosses. 90% of nurses report 6 to 12 incidents of verbal and emotional abuse per year from doctors.

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